**Privacy Policy for R Brownless and Grandson Funeral Directors**

**Effective Date:** 26th January 2025

At R Brownless and Grandson Funeral Directors, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and utilize our services.

**1. Information We Collect**

We may collect personal information from you when you visit our website, fill out a form, or engage in services with us. This information may include, but is not limited to:

– Name
– Contact information (e.g., phone number, email address)
– Billing information (e.g., credit card details)
– Additional information relevant to your needs or inquiries

**2. How We Use Your Information**

We use the information we collect for various purposes, including:

– Providing our funeral services to you
– Communicating with you about your service inquiries
– Processing payments and transactions
– Sending you relevant information, updates, and promotional content (if you have opted-in)
– Improving our website and services based on your feedback

**3. Sharing Your Information**

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except:

– To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
– When required by law or to comply with legal processes.

**4. Data Security**

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure server protocols. However, no method of transmission over the internet or method of electronic storage is 100% secure; therefore, we cannot guarantee its absolute security.

**5. Cookies**

Our website may use “cookies” to enhance the user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, note that some parts of the website may not function properly.

**6. Third-Party Websites**

Our website may contain links to third-party websites. We do not control the content or practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.

**7. Children’s Privacy**

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected such information, please contact us, and we will take steps to remove that information from our records.

**8. Changes to This Privacy Policy**

We may update our Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, or by some other means.

**9. Contact Us**

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:

R Brownless and Grandson Funeral Directors
[email protected]

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